Welcome to Switch Funky! For all orders over $150, we offer free shipping, ensuring you not only get fantastic products but also enjoy some savings. While we aim for speedy deliveries, please understand that delivery times may vary.

Need it faster? Reach out to our friendly showroom team, and they'll happily assist you in arranging a faster shipping turnaround. Keep in mind that choosing faster delivery may come with an additional cost, but it's all about getting your goodies to you ASAP. Thank you for your understanding - we can't wait to bring our quality products of Switch Funky right to your doorstep.

An email with tracking details will keep you in the loop. For local customers or those nearby Gold Coast, we've got a handy click and collect option.

Remember, we don't process shipments on weekends or public holidays, so keep that in mind when planning.

For larger or heavier items, additional freight costs might apply. But don't worry, our service team will reach out promptly to provide all the details and assistance you need.

Our delivery services don't cover PO boxes or parcel lockers, make sure to provide a valid residential or business address.

If you have any special instructions or concerns, add them in the "Delivery Instructions" section during checkout or contact our customer service team.

Happy shopping!

Payment in full is required before dispatch or collection of your order.

2.1 Our prices and/or products are subject to change without notice.

2.2 You will be invoiced for goods at prices current at the date of dispatch.

2.3 You agree that goods which are in pack multiples will be supplied to you only in pack multiples.

2.4 All prices are invoiced per item excluding GST. GST total is shown per invoice.

2.5 International purchasers, please be aware that the price you are charged by the online store will be your final price excluding GST as no GST is applicable to International sales. You will not receive a refund for the GST charged on your proforma invoice produced by the web store. There are additional costs in preparing and packing international shipments which are equivalent to or greater than the 10% tax charge. You will be issued a new invoice enclosed with your order that reflects that you have not been charged GST.

4.1 We will not be liable to rectify incorrect supply of goods or damage to goods unless you advise us within 24 hours of taking delivery of goods.

4.2 We will not accept returns of goods any later than seven days (7) after the date of the invoice.

4.3 Returned goods must be accompanied by a photocopy of the invoice relating to them.

4.4 We will not accept returns of goods unless they are faulty. Items that are returned should be in the same condition as when supplied.

4.5 Should you return goods not subject to clauses 4.1- 4.3 ( a ) we may require you to pay for the goods in full; (b) we may charge a restocking fee of 25% on all returns of goods supplied as ordered.

4.6 We will not be liable for claims under warranty unless you provide our invoice as proof of date of purchase.

4.7 As we sell specialised use products we do not offer refunds under any circumstances.